ALL Asgard products are *Made to Order*
Delivery
All Asgard deliveries are carried out Monday - Friday, between 8am - 6pm.
Our driver will contact you on the day of delivery, to confirm your 3-hour delivery window.
Each of the following areas carries a small carriage charge for each order:
You can check the delivery cost by entering your full postcode and clicking on the 'Calculate shipping' button on each product page, prior to ordering.
Scotland: Costs apply to some areas. Enter your postcode in the search box above for the shipping charge.
Northern England: Certain parts of Northern England close to the borders may incur a small delivery charge. If in doubt, please contact us
Southern England: Certain parts of Southern England such as Devon, Cornwall etc, may incur a small delivery charge. Please contact us for more information.
Wales: Costs apply to some areas.
Note: Asgard uses our own delivery vehicles to ensure your product arrives in perfect condition. Most of our products are sent flat packed, allowing you to easily build the units yourself. This reduces transport costs and minimises our environmental impact.
Asgard DO NOT deliver overseas - Orders placed for overseas delivery without notification will be canceled immediately. Please send us an email for overseas delivery.
What happens once I have placed my order?
You will receive an automated email notification of your order immediately. We will phone you a few days prior to delivery to confirm you are able to accept delivery. All products are made to order and during an exceptionally busy time, orders will be despatched from our warehouse later than our normal 3-4 week delivery time. The current lead time can be seen at the top of this page.
PLEASE NOTE IF PAYING BY PAYPAL OR CREDIT CARD YOU WILL BE CHARGED INSTANTLY.
Each of our products is made to order and manually checked for defects before despatch. We will only despatch an order when the product has passed our quality control checks.
Failure to supply us with a contact phone number may delay the despatch of your order.
*Please note that orders placed during December will be dispatched in the New Year.
Delivery discounts may be applicable to bulk orders. If you require more than one product (shed/unit) - please contact us for an updated price.
All products are built to order and undergo a thorough quality control procedure before each panel is individually checked and wrapped with reusable blankets (cutting down on cardboard wastage).
What if my Asgard delivery is incorrect or damaged?
Although we do our utmost to ensure your purchase will arrive in perfect condition, there may be an occasion where there are unavoidable problems. If you discover a problem or have an issue with your product or any aspect of our service, in the first instance please speak to the Asgard delivery drivers (who are employed by us), they will do their utmost to resolve the problem on-site.
If you find a problem with your purchase after delivery please contact us within 5 working days of your delivery date. We will then work with you to resolve any issues. To help speed up the process please have your order number to hand.
